Payment methods

Payment for Products purchased through the Site can be made by the methods described in the following paragraphs. In the event that one of these methods cannot be used in relation to a specific Product, this will be clearly indicated on the Site, at the latest at the beginning of the purchase procedure. The payment methods not available will in any case not be selectable by the User during the related check-out process.

Payment by credit card

Payment for Products purchased on the Site can be made by credit card, directly through the Site. The credit cards accepted by Farmaceutici Dott. Ciccarelli S.p.A. are MasterCard, Visa, Visa Electron, PostePay and AmericanExpress. These are, in any case, indicated in the footer of each page of the Site. Farmaceutici Dott. Ciccarelli S.p.A. will debit the Total Amount Due by the User at the time of the order transmission.

In order to guarantee the security of payments made on the Site and prevent any fraud, Farmaceutici Dott. Ciccarelli S.p.A. reserves the right to ask the User, by email, to send, by the same means, a front and back copy of his/her identity document, and, in the event that the person ordering is different from the card holder, copy of the latter’s identity document. Such document must be valid and have not expired. The email asking for such documentation will indicate a deadline for its receipt by Farmaceutici Dott. Ciccarelli S.p.A. This deadline must not, in any case, exceed 5 working days from receipt of the email request by the User. Pending the requested document, the order will be suspended. The User must send the requested
documentation within the specified deadline.

In the event that Farmaceutici Dott. Ciccarelli S.p.A. does not receive such documentation within the deadline specified in the request email or receives expired or invalid documentation, the contract shall be considered terminated by law pursuant to and for the purposes of Article 1456 of the Italian Civil Code and the order will consequently be cancelled, without prejudice to the right of Farmaceutici Dott. Ciccarelli S.p.A. to claim compensation for any damage incurred due to improper conduct by the User. The termination of the contract, of which the User will be notified by email no later than 5 working days after the deadline for sending the documentation requested by Farmaceutici Dott. Ciccarelli S.p.A., will result in the cancellation of the order, with the consequent reimbursement of the Total Amount Due and application, as applicable, of Article 7.4 above.

In the case of receipt by Farmaceutici Dott. Ciccarelli S.p.A. of valid documentation within the deadline indicated in the email referred to in Article 11.2.2 above, the delivery time applicable to the Product shall be considered to apply from the date of receipt of such documentation.
Farmaceutici Dott. Ciccarelli S.p.A. uses a secure payment service that involves the use of the SSL security protocol. The confidential data relating to the credit card (card number, cardholder, expiration date, security code) are encrypted and transmitted directly to the payment manager without passing through the servers employed by Farmaceutici Dott. Ciccarelli S.p.A. Farmaceutici Dott. Ciccarelli S.p.A., therefore, neither has access to nor stores the data of the credit card used by the User to pay for the Products, except in the case, limited to the data relating to the cardholder, provided for by Article 11.2.2 above.

Payment by PayPal

Payment for Products purchased on the Site can be made by PayPal. The User who chooses PayPal as the means of payment will be redirected to the website www.paypal.it for payment of the Products according to the procedure provided and governed by PayPal and the terms and conditions of the contract between the User and PayPal. The data entered on the PayPal site will be processed directly by PayPal and will not be transmitted to or shared with Farmaceutici Dott. Ciccarelli S.p.A. Farmaceutici Dott. Ciccarelli S.p.A., therefore, neither has access to nor stores, in any way, the credit card data connected to the User’s PayPal account or the data of any other payment method connected to such account.

In the case of payment by PayPal, the Total Amount Due will be charged by PayPal to the user at the same time as the conclusion of the online contract. In the event of termination of the purchase contract and in any other case of reimbursement, for any reason, the amount of the refund due to the User will be credited to the User’s PayPal account. The time required to credit the payment to the account depends exclusively on PayPal and the associated banking system. Once the credit order has been placed in favour of this account, Farmaceutici Dott. Ciccarelli S.p.A. may not be held liable for any delays or omissions in crediting the User with the refund amount, regarding which the User should contact PayPal directly.

Payment by Amazon Pay

Payment for Products purchased through the Site can be made by Amazon Pay. The User who chooses Amazon Pay as the means of payment will be redirected to the website www.amazon.it for payment of the Products according to the procedure provided and governed by Amazon Payments Europe S.C.A. (“Amazon”) and the terms and conditions of the contract agreed between the User and Amazon. In the case of Payment by Amazon Pay, the payment data of the Products will be processed directly by Amazon and will not be transmitted or shared with Farmaceutici Dott. Ciccarelli S.p.A. Farmaceutici Dott. Ciccarelli S.p.A., therefore, neither has access to nor stores, in any way, such data or any data of any other payment method connected to the Amazon account of the User.

In the case of Payment by Amazon Pay, the Total Amount Due will be charged by Amazon to the User at the time of order transmission, which coincides with the conclusion of the online contract. In the event of termination of the purchase contract and in any other case of reimbursement, for any reason, the amount of the refund due to the User will be credited to the User’s Amazon account. The time required to credit the payment to the account depends exclusively on Amazon and the associated banking system. Once the credit order has been placed in favour of this account, Farmaceutici Dott. Ciccarelli S.p.A. may not be held liable for any delays or omissions in crediting the User with the refund amount, regarding which the User should contact Amazon directly.

Payment by Scalapay

The payment of the Products purchased on the Site can be made by Scalapay. The User who chooses PayPal as the means of payment will be redirected to the website www.scalapay.com for payment of the Products according to the procedure provided and governed by Scalapay and the terms and conditions of the contract between the User and Scalapay. The data entered on the Scalapay site will be processed directly by Scalapay and will not be transmitted to or shared with Farmaceutici Dott. Ciccarelli S.p.A. Farmaceutici Dott. Ciccarelli S.p.A., therefore, neither has access to nor stores, in any way, the credit card data connected to the User’s Scalapay account or the data of any other payment method connected to such account.

In the case of payment by Scalapay, the Total Amount Due will be charged by Scalapay to the user at the same time as the conclusion of the online contract. In the event of termination of the purchase contract and in any other case of reimbursement, for any reason, the amount of the refund due to the User will be credited to the User’s Scalapay account. The time required to credit the payment to the account depends exclusively on Scalapay and the associated banking system. Once the credit order has been placed in favour of this account, Farmaceutici Dott. Ciccarelli S.p.A. may not be held liable for any delays or omissions in crediting the User with the refund amount, regarding which the User should contact Scalapay directly.